325 Reviews

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Do you have a question about one of our products or about your order? Our team is ready to answer all your questions.

Opening hours

Our customer service is available from Monday to Friday between 09:00 and 17:30

Opening hours


  • This device can’t be used by children under 14 years old.
  • Keep out of reach of children under 14 years old.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Do not use any other material besides PLA, ABS and PETG.
  • Before using other filament, clean the pen properly and make sure that the old filament is removed from the nozzle.
  • Do not use the device when damage to housing or cables is noticed.
  • Do not attempt to service the device yourself.
  • Do not use the 3D pen if it is damaged in any way.
  • Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities.

Burn Hazard:

  • When using the 3D pen, the nozzles temperature is high. Do not touch the nozzle or surroundings close to the nozzle when the power is on and wait for the 3D pen to cool when powering off. Do not touch the filament shortly after applying.
  • Use the base stand after using the pen. This prevents burns on any surface.
  • Do not place the device on any kind of fabrics.
  • Avoid skin contact. In case of burns, wash out the wounds with cold water.
  • Always use something to protect the surface you are working on while using the 3D pen.
  • Only use the power adapter from 3Dandprint.
  • When the 3D pen is not in use, pull out the power plug. Avoid carbonization for the filament when the 3D pen is heated and not used for a long time. We advise you to remove the filament when you store the 3D pen.


Do not use the 3D pen near bathtubs, showers, basins or other vessels containing water.

3Dandprint shall not be held liable for any injuries or damage due to misuse of the 3Dandprint 3D printing pen.

Customers rate us 8,9!

325 Reviews
Opening hours 8,9

Henri Lammers


"good support"

Henri Lammers - 18-07-2022

Hi, can we help you with something? You can send us a message via (web)-whatsapp. Rather speak to someone by phone? We are available on working days between 09:00 and 17:30 on +31 20 261 4883.